Privacy Policy

1. Who We Are

Jojo's Toy Chest (“we,” “us,” or “our”) is a small, independently operated online store selling pop-culture toys and collectibles, run by Christian Maldonado and based in Lubbock, Texas. You can reach us at jojostoycheststore@gmail.com.

2. Information We Collect

• Account information — name and email address when you create an account.
• Order information — items purchased, quantities, and order totals. Payment details are processed securely by Stripe and are never stored on our servers.
• Usage data — basic analytics such as pages visited (if analytics are enabled in the future).

3. How We Use Your Information

• To process and fulfill your orders.
• To send order confirmations and shipping updates.
• To respond to your customer service inquiries.
• To improve the website and our product offerings.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Third-Party Services

We use the following trusted third-party services to operate our store:

• Stripe — payment processing. Subject to the Stripe Privacy Policy.
• Firebase (Google) — account authentication and order data storage. Subject to the Firebase Privacy Policy.
• Cloudinary — product image hosting.

5. Cookies

We use only essential session cookies required for authentication and cart functionality. We do not use advertising or tracking cookies.

6. Data Retention

We retain account and order data for as long as your account is active or as needed to provide services and comply with legal obligations. You may request deletion of your account and associated data at any time by emailing us.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and data.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at jojostoycheststore@gmail.com.

8. Children's Privacy

Our store is not directed at children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised “last updated” date.

10. Contact Us

Questions about this Privacy Policy? Email us at jojostoycheststore@gmail.com or visit our Contact page.